Privacy Policy

Marbellí Digital is a trading name of Guardas de Productos, S.L., a company registered in Spain.

Guardas de Productos, S.L. is the data controller responsible for the personal information described in this policy.

For privacy-related enquiries, contact us at hola [at] marbellidigital [dot] com.

Full company registration and address details are available in our Legal Notice.

We collect information that you voluntarily provide when contacting us through our website.

Depending on how you contact us, this may include:

• Your name.
• Your email address.
• The information you provide about your business or project.
• Your telephone number or WhatsApp profile information if you contact us through WhatsApp.
• Any additional information you choose to share during subsequent communications.

Our hosting provider may also process technical information, such as IP addresses and request logs, to deliver and secure the website.

We do not use Google Analytics or advertising tracking pixels.

We use your information to:

• Respond to your enquiries.
• Discuss your requirements and potential projects.
• Prepare proposals or quotations when requested.
• Communicate with you about services you have expressed an interest in.
• Maintain the security and proper operation of our website.

We do not sell your personal information or use contact form submissions to automatically subscribe you to marketing emails.

We process your personal information under the following legal bases established by the General Data Protection Regulation (GDPR):

• Pre-contractual steps: When you contact us to discuss a potential project or request a quotation.
• Legitimate interests: When responding to general business enquiries, maintaining relevant correspondence and protecting our website against misuse.
• Legal obligations: Where we are required to retain or disclose information under applicable law.

Where we rely on legitimate interests, we consider those interests against your rights and freedoms.

When you contact us through our website, we use your information to respond to your enquiry and communicate with you about your project.

If you choose email, your message is processed through our email delivery provider and sent to our business inbox.

If you choose WhatsApp, our website opens WhatsApp with a prefilled message that you can review before sending. WhatsApp processes your communications according to its own Privacy Policy.

We also use third-party website hosting and technical service providers to operate and secure our website.

Where personal information is transferred outside the European Economic Area, we rely on appropriate safeguards or other lawful transfer mechanisms as required by applicable data protection law.

We do not sell your personal information or share it with third parties for their own marketing purposes.

We keep enquiry information for as long as reasonably necessary to respond to your request and manage any resulting business relationship.

If your enquiry does not result in a project, we will generally delete or anonymise the correspondence within 12 months of our last meaningful contact, unless there is a legitimate reason or legal obligation to retain it for longer.

If you become a customer, relevant information may be retained for longer to fulfil contractual, accounting and legal obligations.

We do not currently use Google Analytics, advertising pixels or non-essential tracking cookies.

Our website or its infrastructure may use technical mechanisms necessary for security, performance or basic functionality.

If we introduce analytics, advertising technologies or other non-essential cookies in the future, we will update this policy and implement any required consent controls before using them.

Under the GDPR, you have the right, where applicable, to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Request restriction of processing.
• Object to processing based on legitimate interests.
• Request portability of your information.
• Withdraw consent where processing is based on consent.

To exercise your rights, contact hola [at] marbellidigital [dot] com.

We will respond within the time limits required by applicable data protection law, normally within one month.

You also have the right to lodge a complaint with a data protection authority. As we are established in Spain, our supervisory authority is the Spanish Data Protection Agency (Agencia Española de Protección de Datos, AEPD): https://www.aepd.es.

You can also complain to the authority in the country where you live, for example the CNIL in France (www.cnil.fr) or the Information Commissioner's Office (ICO) in the UK (ico.org.uk).

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

We may update this privacy policy if our services, website functionality or legal obligations change.

The latest version will always be available on this page, with the date of the most recent update shown above.

If you have any questions about this privacy policy or how we handle your information, please contact:

Marbellí Digital
Guardas de Productos, S.L.
hola [at] marbellidigital [dot] com